Privacy Policy

Northcoast – Privacy Policy

Effective Date: [28/07/2025]

At Northcoast, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

When you place an order or create an account, we may collect:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)

b. Non-Personal Information

We may collect anonymous data such as:

Browser type
Device type
IP address
Pages visited on our site
Time spent on our website

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchase or account
Improve our website, services, and customer experience
Send marketing emails (only if you’ve opted in)
Prevent fraudulent activity and secure our platform

3. How Your Information is Protected

We take your privacy seriously. All sensitive information (like payment data) is encrypted and securely processed by our trusted third-party payment processors. We never store full credit card numbers on our servers.

4. Third-Party Services

We may share your information with trusted third parties for the purpose of:

Payment processing
Order fulfillment and shipping
Email marketing (with your consent)
Analytics and website optimization

These third parties are obligated to handle your information securely and lawfully.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and provide targeted advertising. You can control or disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at 📧 [your email here].

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy—unless a longer retention period is required by law.

8. Children’s Privacy

Northcoast does not knowingly collect personal information from children under the age of 13. If you believe we’ve inadvertently collected such information, please contact us immediately.